At IIBM Institute, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry or application, register for a program, or otherwise interact with our services.

By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy, subject to applicable laws and regulations.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, submit an enquiry, register for a program, request information, or communicate with us.

Depending on the nature of your interaction, the information we may collect includes:

• Full name
• Date of birth
• Email address
• Mobile or telephone number
• City, state, country, or other location information
• Program or course preferences
• Educational or professional information where relevant to your enquiry or enrolment
• Information provided through enquiry, application, or lead forms
• Any other information you voluntarily choose to provide

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, website usage data, and information relating to your interaction with our website.

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including to:

• Process enquiries, applications, registrations, and enrolments
• Provide information about our programs and services
• Communicate with students, applicants, and prospective learners
• Provide student and learner support
• Manage examinations, academic or administrative processes, where applicable
• Maintain and improve our website and services
• Understand website usage and improve user experience
• Analyse marketing and campaign performance
• Respond to requests, questions, and feedback
• Maintain appropriate records and comply with applicable legal or regulatory obligations
• Protect the security and integrity of our website, systems, and services

We may use information for other purposes where permitted by applicable law or where you have provided appropriate consent.

3. Student and Visitor Privacy

IIBM Institute respects the privacy of website visitors, prospective learners, students, and other individuals who interact with our services.

Our services are primarily intended for adults. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to address and remove such information as required by applicable law.

4. Communication and Updates

Where permitted by applicable law, we may contact you through:

• Email
• Telephone calls
• SMS
• WhatsApp or other messaging platforms
• Other communication channels you have provided or authorized

Communications may relate to:

• Program and enrolment information
• Application or admission updates
• Examination or learning-related information
• Important administrative notices
• New programs or services
• Events, announcements, or promotional offers

Where applicable, you may opt out of promotional communications at any time by following the available unsubscribe instructions or contacting us.

Please note that certain service-related or administrative communications may still be sent where necessary to provide requested services or fulfil our obligations.

5. Information Obtained Through Lead Forms

We may collect information when you submit an enquiry or lead form through our website or through advertising and social media platforms.

The information may include:

• Full name
• Email address
• Phone number
• City, state, or country
• Program or course of interest
• Professional or educational information
• Any additional information you voluntarily provide

This information is generally provided directly by you when you complete and submit a form.

6. Sharing of Information

IIBM Institute does not sell or rent your personal information to unrelated third parties.

We may share personal information with trusted parties where reasonably necessary for the purposes described in this Privacy Policy. These may include:

• Authorized employees and representatives of IIBM Institute
• Service providers supporting our operations
• Technology and software providers
• Customer relationship management (CRM) systems
• Communication and messaging service providers
• Website, hosting, analytics, and IT service providers
• Advertising and marketing service providers
• Partner institutions or organizations where relevant to the services requested or provided
• Professional advisers or authorities where required by law

Such parties may process information only as necessary to provide their services, fulfil contractual or legal obligations, or support our legitimate operational purposes.

We may also disclose information where required by law, legal proceedings, regulatory requirements, or where reasonably necessary to protect the rights, safety, security, or property of IIBM Institute, our users, or others.

7. Advertising and Third-Party Platforms

IIBM Institute may use third-party advertising, analytics, and marketing platforms to communicate with prospective learners, measure campaign effectiveness, and improve our outreach.

These platforms may process certain information in accordance with their own privacy policies and applicable laws.

Depending on the services we use, information may be processed through:

• Advertising platforms
• CRM and lead-management systems
• Analytics services
• Email and communication platforms
• Website and technology service providers

We take reasonable steps to work with service providers that maintain appropriate safeguards for personal information. However, third-party services are independently operated and may have their own privacy practices and terms.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to support website functionality, understand visitor behaviour, improve user experience, and measure marketing performance.

These technologies may be used to:

• Maintain website functionality
• Understand website traffic and usage
• Improve website performance and user experience
• Measure advertising and marketing effectiveness
• Understand interactions with our website and communications

Some cookies or tracking technologies may collect information such as IP address, browser type, device information, or online activity.

You can manage or disable cookies through your browser settings. Depending on your browser or device configuration, you may also have additional choices regarding cookies and tracking technologies.

Please note that disabling certain cookies may affect the functionality or availability of some website features.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain appropriate business and student records, resolve disputes, comply with legal or regulatory requirements, and protect our legitimate interests.

The retention period may vary depending on the nature of the information and the purpose for which it is processed.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of personal information
• Requesting restriction of certain processing activities
• Objecting to certain uses of your information
• Withdrawing consent where processing is based on consent
• Requesting information about how your personal data is processed

To exercise an applicable privacy right or raise a privacy-related concern, please contact:

Email: administration@iibmindia.in

We will review and respond to requests in accordance with applicable laws and may request reasonable information to verify the identity of the person making the request.

12. International Data Processing

Depending on the services we use and the nature of our operations, your information may be processed or stored in countries other than the country in which you reside.

Where applicable, we take reasonable steps to ensure that international transfers and processing of personal information are carried out in accordance with applicable data protection laws.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

This Privacy Policy applies only to information collected or processed by IIBM Institute through our own website and services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review their respective privacy policies before providing them with personal information.

14. Accuracy of Information

We request that information provided to us is accurate and up to date.

If your personal information changes or you believe that information we hold about you is inaccurate, you may contact us to request an update or correction.

15. Changes to This Privacy Policy

IIBM Institute may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or operational practices.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Your continued use of our website after an updated Privacy Policy is published will be subject to the revised policy to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: administration@iibmindia.in